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i bought the pro lifetime offer but i cant figure out how to paint again :(

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so when i was buying the lifetime i didnt know what i was doing and i think i accidently messed up my program. but now when i press the paint option it shopws me the 30 day free trial for the newest update, whats wrong??

Published date : 20 days ago

Updated date : 13 days ago

English

Answer
  • 20 days ago
    Does the "lifetime offer" you mention mean the "Perpetual License" that Celsys refers to?
    If so, you will receive a receipt and activation code via email after payment.
    https://support.clip-studio.com/en-us/faq/articles/20210094

    If the issue persists, you can contact us using the Support Desk at the bottom of the page.
    • Japanese

  • 20 days ago
    Are you updating without subscribing to an update plan?
    https://support.clip-studio.com/en-us/faq/articles/20230025
    • Japanese

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