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Can't use newly downloaded Material

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Hello, I am using Clip Studio Paint EX 2.3 and all of sudden, since the beginning of this month, I can't use newly downloaded material that I downloaded since February, I have used Organize Material and Organize Material Folder Command from Clip Assets and still not solved.

Most of the assets that downloaded before this month worked well.

And it happened to all assets that I downloaded since February, 3d, Pose, Brush, Image Material, etc
Even re-downloading assets does not work.

Not only downloaded one, Assets that I made on Clip Modeler also can't be used.

I set my Material folder outside from C with short address and currently have 70 GB++ of assets, but so far no problem for years until this month.

Anyone know why?

Published date : 14 days ago

Updated date : 7 days ago

English

Answer
  • 14 days ago
    Does it mean that the materials in the material palette cannot be used, or that the materials do not exist?

    It says that the material folder was set externally, but does that mean it was moved to a USB-connected storage device?

    USB storage devices are not recommended by the management.

    Another possibility is that you haven't disabled the OneDrive sync function. The CELSYS folder will be moved to the OneDrive folder.
    • Japanese

  • 13 days ago
    "Does it mean that the materials in the material palette cannot be used, or that the materials do not exist?"

    The Materials in material palette cannot be used, it just appeared on the palette.

    About the material folder was set externally, I set it on Internal HDD (no USB external)

    "Another possibility is that you haven't disabled the OneDrive sync function. The CELSYS folder will be moved to the OneDrive folder."

    I have attached the Synchronization settings, this one?

    Also when I tried to "Organize Material" again, I got this message

    "Organization of materials database was completed, but registration of some materials may have failed due to issues such as corruption of the files"

    Yeah, but the corruption of files? How come?
    • English

  • 13 days ago
    OneDrive is not about this, but a cloud function of Windows.
    When this function is set to sync, if the CELSYS folder is set in the document folder (old setting), it will be moved to the OneDrive cloud.
    As a result, settings and materials may malfunction or be initialized.

    If you are syncing to OneDrive, you will need to unsync.
    https://support.microsoft.com/en-us/office/choose-which-onedrive-folders-to-sync-to-your-computer-98b8b011-8b94-419b-aa95-a14ff2415e85

    However, it seems like the material is visible from the material palette, so I don't think this is an issue.

    >"Organization of materials database was completed, but registration of some materials may have failed due to issues such as corruption of the files"

    This may be the cause of damage to the material.
    Unless you know why the damage occurred, you may not be able to find a fundamental solution.
    Please try contacting the support desk first.
    https://support.clip-studio.com/en-us/contact
    • Japanese

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