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I can't buy gold or subscribe monthly for clip studio what's happening?
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RaynoGG
RaynoGG
I can't buy gold or subscribe monthly for clip studio. I keep getting error message.Checking my mastercard and it's work fine on other place, anyone know what's happening?
Published date : 20 days ago
Updated date : 13 days ago
Answer
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20 days ago1.
You are posting here from an English page, but the attached image seems to be a Japanese page.
The message written in Japanese is (1) "A system error has occurred. Please try again" and (2) "A problem occurred on the server".
What happens if I change the language of the purchase page to English? (If there is no language change pull-down menu at the top or bottom, go to another page and change the language.)
2.
Alternatively, the text in the second attached image says in Japanese to contact official support, so I think it would be quicker to contact them directly.
You can write your inquiry in English.
If you have any additional comments, you can write them in the "Post an Answer" below.
- Japanese
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