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URGENT! PLEASE HELP

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Hi,
I went to go into my account today only to find that all my previous work is gone all the practice and illustrations I have done in the past are completely gone! Not only that all the assets I downloaded are gone as well! what happened?! I am now trying to go through all my files which Luckily I saved to get things back but there are, but there are so many saved files and I should not have to do this, can someone please tell me what is going on I really need help with this as I am confused annoyed at the moment?

Answer
  • 19 days ago
    This is not something that would normally happen.
    Perhaps you have multiple accounts and are logged in with the wrong one?
    • Japanese

  • 19 days ago
    Please check the contents of the OneDrive sync folder and the OneDrive sync settings.
    Did you allow OneDrive sync settings after rebooting during a Windows update?
    If so, first uncheck the folder sync settings.
    Please look up OneDrive sync settings in your native language.

    We recommend that you create and save your work in a folder that is as unrelated as possible, or if possible, create and save a folder on a fixed drive other than the C drive.
    • Japanese

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