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Unsupported file format
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LittenLittt
LittenLittt
Hi, I have this problem:
I saved a drawing and after 5 minutes my computer restarted, the file crashed. What do I do? I can't open it anywhere. It took me a long time to do the drawing
I saved a drawing and after 5 minutes my computer restarted, the file crashed. What do I do? I can't open it anywhere. It took me a long time to do the drawing
Published date : 1 month ago
Updated date : 1 month ago
Answer
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1 month agoTry to see if you have a older version of the file: C:\Users\Username\AppData\Roaming\CELSYSUserData\CELSYS\ CLIPStudioPaintData; You'll find three folders: DocumentBackup, InitialBackup, RecoveryBackup; look at in these folders, you should have the last saved version of the file.
For the future, go to Preferences > File > Auto-Recovery > Enable canvas recovery > Save recovery data every: XX minutes and set an appropriate saving interval time. You can also use an external autosaver (for Windows, I use Autosave It, it's free).
- English
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1 month agoThe file may have become corrupted.
Please contact official support as described in the FAQ below.
>Can't open clip/cmc file. - Clip Studio Official Support https://support.clip-studio.com/en-us/faq/articles/20190130
(In addition to the method described by Matteo_Paolelli, please also contact the official support desk)
- Japanese
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