Closed
Updated on android - now I have two apps and cant import old project to new app
-
VIEW 169
-
Total 3
by
Gouta
Gouta
I have single device plan and I updated my app on android tablet - I have two versions now of the app but all my projects are stuck on the old version and idk how to get them to the new version, my plan is now registered on the new version so I want to know what to do so I dont get locked out of using the app
Published date : 14 days ago
Updated date : 7 days ago
Answer
-
14 days agoHave you installed the app from both GALAXY sotre and Google Play store?
If you are using a GALAXY tablet, we recommend that you delete the Google Play store version of the app.
*Please make sure to back up your works and app settings. Works created with the app you want to delete will also be deleted when you delete the app.
https://support.clip-studio.com/en-us/faq/articles/20220023
After backing up to the cloud, download the backed up works again.
https://tips.clip-studio.com/en-us/articles/790
- Japanese
This question was closed.
Did you find this helpful?
Open questions in same division
Open
Open
Open
Open
Not applicable
Open
Unanswered questions
Badges
-
MVP ◆This user has contributed greatly to the management of the community, by posting many great responses to the questions asked. Once every three months, MVPs are determined based on the points earned during that period and will be recognized accordingly. -
New Valuable Player (NVP) ◆These are the next-best contributors to the community after MVPs. This is awarded to users who have not yet won an MVP award, based on the number of points they have earned. -
Official Expert ◆Chosen out of all MVP awardees, who are already proof of excellence, this is a testimony of outstanding correspondence in the community. After careful screening, they are appointed by CELSYS and assume their position.Note: Formally called “Evangelists” -
Official Moderator of CELSYS ◆Moderators are official CELSYS staff members who are fluent in Japanese as well as various other languages. Moderators are not experts on the software or illustration, so they are not able to directly answer your questions. However, moderators provide communication and language support to ensure that everyone can smoothly communicate with each other. -
CELSYS official accountThe Official Administrator Account