` `
Closed

Clip Studio cashes on launch.

  • VIEW 694
  • Total 0
VER: 1.7.8.0
OS: Windows 7 Pro 64-bit

We get an APPCRASH error anytime we try to start CLIP Studio. We've tried uninstalling & re-installing, running in Administrator Mode, and running in Compatibility Mode (Windows 7).


EVENT LOG:
Faulting application name: CLIPStudio.exe, version: 1.7.8.0, time stamp: 0x5b37ad91
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x480
Faulting application start time: 0x01d437d0a3c91eb6
Faulting application path: C:\Program Files\CELSYS\CLIP STUDIO 1.5\CLIP STUDIO\CLIPStudio.exe
Faulting module path: C:\Program Files\CELSYS\CLIP STUDIO 1.5\CLIP STUDIO\MSVCR100.dll
Report Id: e1fc9e79-a3c3-11e8-a010-00e04c817acb

Published date : 5 years ago

Updated date : 5 years ago

English

Answer
  • 5 years ago
    You may be told what you have already tried, but you'd better consult with user support.
    Here is the same "user" as you are in ASK. No matter how faulty modules are written, I can not reply.
    https://www2.celsys.co.jp/support/service_en/service.html
    • Japanese

This question was closed.

Did you find this helpful?

Thank you for using this service.

Thank you for your feedback.

Related questions

Open questions in same division

...View more

Unanswered questions

...View more