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Cannot open JPG in Sub View

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Hello! I have been using the Sub View feature for months now and yesterday it suddenly didn't let me upload a JPG file? It only works with one specific picture though. Apparently other JPGs are fine even though they are the same format. Please help?

Published date : 16 days ago

Updated date : 9 days ago

English

Best Answer
  • 15 days ago
    The file you're trying to load may not be in JPG format.
    It may actually be PNG data, so try duplicating the file,
    switching Explorer to display the file extensions, and then renaming the file to .png.

  • 9 days ago
    I didn't really understand what you meant, but I used a website to turn this JPG file into a JPG file (yes, sounds weird, but that's what I did) and it worked. Might have been something with my computer 🤷🏻‍♀️ Thank you though!
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