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The hand tool remains and does not switch to the pen.

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Urgent: I was able to use the pen until recently, but suddenly it stopped working when I held it in my palm.
I tried the solutions from previous answers, but it didn't work at all.
How can I fix this?
I'm using a BLACKView tablet.

Published date : 10 days ago

Updated date : 3 days ago

Japanese

Answer
  • 10 days ago
    Perhaps "Draw with your finger" is simply turned off?
    https://support.clip-studio.com/ja-jp/faq/articles/20230039

    The Blackview isn't a drawing tablet, so it doesn't support styluses, so I'm guessing you're using a touch pen.

    This type of pen is considered the same as a finger by the display, so I think that's why you can't draw.
    • Japanese

  • 10 days ago
    This type of pen is a separate pen like the one below that doesn't communicate with the device.
    https://jp.daisonet.com/products/4550480089508?srsltid=AfmBOorqEHBWgzVlEWsKxRStGakeFP4nSmj-ifJp9z6mh1V4X5K58Bv_
    https://jp.daisonet.com/products/4549131941746?srsltid=AfmBOooXUaZC1ja0mZVNDFNd-K8HR4__dX_qdfJTn0ZRMsO6tLecgpRe

    The so-called stylus is an Apple It's like a Pencil, but the device and pen communicate with each other, and the screen can distinguish which input is being used. However, if the device and pen combination doesn't support this, the screen won't be able to distinguish between them, and you won't be able to draw.
    • Japanese

  • 10 days ago
    Your device's base OS appears to be Android OS. Are you running it on Android OS?
    https://support.clip-studio.com/ja-jp/faq/articles/20250004

    This FAQ is for iPads, but I tried it on Android OS when I was having the same issue with finger gestures not working properly, and it resolved the issue.
    I recommend trying the same setup.
    • Japanese

  • 10 days ago
    Please also make sure to restart both the application and your device.
    If the bug is minor, restarting the device may resolve it.

    If you've tried all the FAQs and the problem persists, we recommend contacting official support directly.
    https://support.clip-studio.com/ja-jp/contact/bug-report/_os
    • Japanese

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