Closed
The program doesn't launch.
-
VIEW 260
-
Total 0
by
Ally_D
Ally_D
Clip paint opens, but when I select "draw" the program crashes and freezes the computer. O already updated and nothing happens.
Published date : 20 days ago
Updated date : 13 days ago
Answer
-
20 days agoFAQ for when the app won't start
https://support.clip-studio.com/en-us/faq/articles/20190134
Security software interference may also be a factor. Please configure exclusions and check.
https://support.clip-studio.com/en-us/faq/articles/20190232
──────────────
Recently, we've been experiencing issues related to Windows Update.
The following mainly involve crashing when opening or saving files.
We're not sure if these issues are directly related.
Please check if you've recently updated Windows.
https://ask.clip-studio.com/en-us/detail?id=126229
https://ask.clip-studio.com/ja-jp/detail?id=126229
This may be a similar issue.
It's also listed in the troubleshooting and maintenance information.
https://status.clipstudio.com/en/
https://status.clipstudio.com/
https://support.clip-studio.com/en-us/faq/articles/20260003
An FAQ has also been added.
If you're currently on a subscription or update plan, updating to 4.2.7 will resolve the issue.
If you're using an earlier version, it's best to contact official support directly.
- Japanese
-
20 days agohttps://support.clip-studio.com/en-us/contact/no-startup/_os
If the problem persists even after trying the FAQ,
or if you are unsure how to proceed, please contact official support directly.
- Japanese
This question was closed.
Did you find this helpful?
Open questions in same division
Open
Open
Open
Open
Unanswered questions
Open
Open
Open
Badges
-
MVP ◆This user has contributed greatly to the management of the community, by posting many great responses to the questions asked. Once every three months, MVPs are determined based on the points earned during that period and will be recognized accordingly. -
New Valuable Player (NVP) ◆These are the next-best contributors to the community after MVPs. This is awarded to users who have not yet won an MVP award, based on the number of points they have earned. -
Official Expert ◆Chosen out of all MVP awardees, who are already proof of excellence, this is a testimony of outstanding correspondence in the community. After careful screening, they are appointed by CELSYS and assume their position.Note: Formally called “Evangelists” -
Official Moderator of CELSYS ◆Moderators are official CELSYS staff members who are fluent in Japanese as well as various other languages. Moderators are not experts on the software or illustration, so they are not able to directly answer your questions. However, moderators provide communication and language support to ensure that everyone can smoothly communicate with each other. -
CELSYS official accountThe Official Administrator Account