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Clip studio software doesn't update

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My clip studio don't update, tried reinstalling and all. The red button to upgrade the version is there, but when i click it the page doenst change.

Published date : 20 days ago

Updated date : 13 days ago

English

Answer
  • 20 days ago
    Please check and configure these settings in order from top to bottom.
    https://support.clip-studio.com/en-us/faq/articles/20190134

    Also try clearing or resetting your Edge browser cache.
    https://support.clip-studio.com/en-us/faq/articles/20190234

    If the issue persists, please contact official support via the dedicated form.
    https://support.clip-studio.com/en-us/contact
    • Japanese

  • 20 days ago
    Have you tried restarting the application and your device?

    Security software may be interfering, so please check after configuring exclusion settings.
    https://support.clip-studio.com/en-us/faq/articles/20190232

    https://support.clip-studio.com/en-us/faq/articles/20240070
    You can install updates up to the version supported by your license.
    For the PC version, you can download updates from your browser without updating from CLIP STUDIO (START).
    https://www.clipstudio.net/en/dl/

    Updates are generally installed by overwriting the existing version.
    ───────​───────

    For communication errors on the CLIP STUDIO (START) side, please refer to the FAQ below.
    https://support.clip-studio.com/en-us/faq/articles/20190234
    • Japanese

  • 20 days ago
    Thanks guys will check those.

    You mean restarting the application with Windows services?

    Is there a chance that this happens because I have Version 1.0 (one time payment)? I wish i dont have to upgrade to version 2.
    • English

  • 20 days ago
    Please install and use the latest version of Ver.1 if possible.
    https://www.clipstudio.net/en/dl/v1/
    • Japanese

  • 19 days ago
    Already did, download it and it has the same issue.
    • English

  • 19 days ago
    I think it would be best to contact official support.
    You could check whether it starts up in safe mode, whether there are any interfering applications, etc.
    • Japanese

  • 19 days ago
    Data Recovery Method Site

    https://ask.clip-studio.com/ko-kr/detail?id=43993

    https://m.blog.naver.com/slightbeing/222519721639

    https://sukoonce.tistory.com/46

    I think this will be helpful.

    For simple recovery, please refer to the following:

    https://ask.clip-studio.com/ko-kr/detail?id=111717

    https://support.clip-studio.com/ko-kr/faq/articles/20190029

    https://illuam.tistory.com/entry/Clipstudio-%EC%9E%90%EB%8F%99-%EC%A0%80%EC%9E%A5-%EC%84%A4%EC%A0%95-%EB%B0%8F-%ED%8C%8C%EC%9D%BC-%EB%B3%B5%EA%B5%AC%ED%95%98%EA%B8%B0

    • Korean

  • 19 days ago
    >Is there a chance this happens because I have Version 1.0 (one-time payment)? I wish I don't have to upgrade to Version 2.

    You don't need the preferential upgrade to Version 2 yet, so why not download the Version 2 installer and upgrade to check that it works?
    https://www.clipstudio.net/en/dl/v20/
    There will be no particular impact on settings or materials.

    Launch CLIP STUDIO and check that it works properly. Next, you can check whether you can launch the limited-function "Test Drawing Mode" from "PAINT" without using a license.

    This is just a test; you won't be able to save, so don't try drawing seriously.

    If it works properly, then there are no problems, at least with Version 2.

    Close all CLIP STUDIO-related applications and uninstall CLIP STUDIO PAINT and CLIP STUDIO.
    Install CLIP STUDIO PAINT Ver. 1.13.2.
    https://www.clipstudio.net/en/dl/v1/
    • Japanese

  • 19 days ago
    To uninstall a program, please go to Windows Control Panel > Programs and Features > Uninstall or change a program or Windows Settings > Apps > Installed apps > ...
    • Japanese

  • 18 days ago
    >hamicookie san
    I think that answers on the iPad question page are not appropriate this time.
    The questioner is using a Windows device.
    If you do answer, it would be best to provide an answer that is appropriate for the device being used.
    • Japanese

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