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List of devices with active subscription
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Jaynein
Jaynein
I mainly use 3 devices. I have 3 active subscriptions yet every time I open one of my tablets it will tell me my sub isn't on it. I've had my subs on old devices but with the amount of times I've put them on my new ones, I don't think it will be on any of them. Is there any way to just see which device has which plan? It would be great if I could just see the active devices without having to go through each one of them.
Published date : 10 days ago
Updated date : 3 days ago
Answer
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10 days agohttps://ec.clip-studio.com/en-us
You can check your current plan and licenses at the link above.
Please do not post personal information such as license numbers.
If you post a screenshot, please completely obscure it so that it cannot be seen.
Regarding your three plans, are you subscribed to a 1-device plan for each device?
There is no plan in the lineup that allows you to subscribe to 3 devices at once, so it is likely one of the following:
・You are subscribed to a 2-device plan + a 1-device plan,
・3 x 1-device plans,
・One perpetual license + 1-device plan
・Premium plan
There are several possible patterns, so I cannot provide details.
Please note that perpetual licenses can only be used on PC devices.
Each license has a license number, so you should be able to check it by comparing it with the one at the link above and
the one set in the CLIP STUDIO PAINT Help menu under License Confirmation/Change. ──────────────
https://support.clip-studio.com/en-us/faq/articles/20200189
https://support.clip-studio.com/en-us/faq/articles/20190102
All licenses have a limit on the number of license activations to prevent misuse.
Usage conditions differ for each license. Please refer to them carefully.
Switching licenses due to malfunction or replacement is expected.
In the unlikely event that the limit is reached, the only option is to request deactivation from official support.
The limit on the number of activations and the deactivation method are not explicitly stated.
Basically, the number of devices that can be used is limited to the number of devices specified in your contracted plan.
Subscription plans do not allow you to switch between multiple devices repeatedly with just one license (one device plan).
You need to subscribe for the number of devices you intend to use.
Manual deactivation is not possible.
If you have already registered up to the maximum number of available devices, when you authenticate a new device, the first device you registered will be automatically deregistered, and that slot will be available for the new device.
The devices will be automatically deregistered and switched over in order from oldest to newest.
For information on using a third PC, please refer to the FAQ below.
https://support.clip-studio.com/en-us/faq/articles/20200004
- Japanese
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10 days agohttps://support.clip-studio.com/en-us/faq/articles/20220023
On tablet and smartphone devices,
you may have accidentally installed software that is not compatible with your device or from a different store.
If you launch the wrong software, the authentication count will increase as if you switched to a different device, and you may quickly reach the limit.
How to identify the wrong software is described in the link above. If you have software installed that you do not use, please uninstall it.
https://support.clip-studio.com/en-us/faq/articles/20210058
Note that for versions other than the PC version, uninstalling will remove all associated software. (Pre-backup is required.)
- Japanese
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