` `
Closed

How do i find my order ID?

  • VIEW 513
  • Total 4
I lost mail that contain my activation/serial numbers. I'm trying to write a mail to users support, require me an order ID which i don't know where to find it

Published date : 21 days ago

Updated date : 14 days ago

English

Answer
  • 21 days ago
    If you have already switched to a license, you can check your license here:
    https://ec.clip-studio.com/en-us
    Activation codes are primarily for perpetual licenses.
    Monthly and annual plans do not have activation codes.

    If your contract information is not listed, please contact official support using the dedicated form.
    https://support.clip-studio.com/en-us/contact
    • Japanese

  • 21 days ago
    you mean it's like this and I don't need activation code or serial numbers? Thank you for the answer
    • English

  • 21 days ago
    As mentioned earlier, monthly and annual plans do not require an activation code, so please activate your license using the following method:

    https://support.clip-studio.com/en-us/faq/articles/20200063
    • Japanese

  • 20 days ago
    should be in email. check spam
    • English

  • 19 days ago
    sorry for long reply. My mail got deleted by somehow and my version is perpetual license
    • English

  • 19 days ago
    If you have an unlimited license and already have a license number, you should simply activate the license.
    License Activation
    https://support.clip-studio.com/en-us/faq/articles/20260004#09e12d3c
    However, the CLIP STUDIO PAINT you install must be the same version as your license or an earlier version.
    For example, a Ver. 4 license cannot be used with a program of Ver. 4.1 or higher.

    Download
    https://www.clipstudio.net/en/dl/

    • Japanese

  • 19 days ago
    I get it now. Thank you so much
    • English

This question was closed.

Did you find this helpful?

Thank you for using this service.

Thank you for your feedback.

Open questions in same division

...View more

Unanswered questions

...View more