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What is the CLIP STUDIO PAINT Update Plan?

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I'm currently using version 4.03, but I received a notification about a limited-time plan to upgrade to version 5.0. It says I can get the new version every year for 1200 yen per year. Will it be automatically deducted from my account every year? Will it update automatically? Also, how can I cancel it? I'm worried about this and would appreciate any advice. I'm currently satisfied with the performance of my current device, but I think I should upgrade if it becomes unusable in the future.

Published date : 14 days ago

Updated date : 14 days ago

Japanese

Best Answer
  • 14 days ago
    If you own any perpetual license, the update plan is the most cost-effective way to use the latest version.

    The update plan is a special option plan exclusively for perpetual license holders and is only available for the PC version.

    (This license cannot be used on devices other than PCs.)

    ​───────​───────

    The following is supplementary information regarding perpetual license version upgrades.

    Perpetual license Ver. 4.0 is used as an example. The basic process is the same for 5.0.

    Regarding licenses that can be used for each version:
    https://support.clip-studio.com/ja-jp/faq/articles/20240070

    The one-time payment perpetual license Ver. 4.0 allows you to use versions from Ver. 1 to Ver. 4.0.10.

    (macOS is up to Ver. 4.0.3)

    The subscription plan allows you to always use the latest version.

    The current latest version is Ver. 5.0.4.

    ​───────​───────

    With the perpetual license, it's up to the user whether or not to upgrade after the purchased version.

    Therefore, the plans have become slightly more complex due to the increased number of options for which version to maintain.


    ・There is no way to skip intermediate versions and upgrade the perpetual license itself (the perpetual license software).


    ・The update plans described below are the most reasonable and allow you to use the latest version temporarily, but
    this does not upgrade the perpetual license itself.


    ​───────​───────
    To use version 4.1.0 or later with the perpetual license version 4.0, there are three patterns as follows:


    * Subscribing to a separate update plan that allows temporary access to the latest version, available only to holders of any perpetual license.
    (This is the most reasonable option, but there are some caveats.
    * This does not upgrade the perpetual license itself, so it will revert to the original version after the period ends.
    * It's a one-year contract, but it automatically renews unless canceled.
    * While this is active, you cannot upgrade the perpetual license itself (the main perpetual license software) or change the grade (from PRO to EX).)

    * Gradually upgrading the perpetual license itself (the main perpetual license software) through preferential version upgrades.
    (Currently, there are major version upgrades every year, and this is more expensive than the update plan. It's suitable if you want to be sure to get the latest version.)

    * After the release of 5.0, it became possible to apply for an upgrade from perpetual license 4.0.

    It is now possible since it has been released.

    Regarding the Perpetual License Version 5.0
    https://www.clipstudio.net/ja/news/202603/11_01/
    Please refer to the flowchart for a clearer understanding.

    • Use a Subscription Plan
    (Always have access to the latest version regardless of device.
    This is counted as a separate license from your existing Perpetual License.)

    • Do not upgrade

    The above options apply.

    ​───────​───────

    For information on update plans, please refer to the flowchart above.

    Please be sure to read the important notes.

    https://support.clip-studio.com/ja-jp/faq/articles/20240063#df43740c
    https://support.clip-studio.com/ja-jp/faq/articles/20230014
    ■Caution
    After subscribing to the update plan, your perpetual license (one-time payment) will be temporarily invalidated until the contract ends.
    ↑While the update plan is in effect, the perpetual license will be tied to the update plan and switched to that, meaning that version upgrades and grade changes are not possible.

    ​───────​───────
    Also, as mentioned in the previous answer,
    If you want to use the EX grade, you need to change your grade before using the update plan.
    This is because version upgrades and grade changes are not possible while the update plan is in effect.

    Also, cancellation is not immediate.
    Since it means you won't be using it from next time, making a cancellation reservation before the next renewal date is merely a cancellation reservation. The service will remain usable until the renewal date, as the usage period will still be valid.

    While it is possible to request forced cancellation from official support, this will result in the entire remaining usage period being forfeited. Therefore, the more days remaining, the more wasteful it will be. It is best to complete any necessary procedures before subscribing to the upgrade plan.

    Please carefully read the FAQ for important notes.

  • 14 days ago
    Thank you for the detailed explanation. I immediately updated to the latest version. The update instructions were provided, but even following them didn't work. In the end, I downloaded it, and it automatically updated to version 5.0, which was a relief. Thank you very much.
    • Japanese

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