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having trouble entering serial number

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I have my numbers but its not happy with how I'm entering them
is there a specific number of characters per space?

Published date : 5 years ago

Updated date : 5 years ago

English

Answer
  • Not applicable
    5 years ago
    Is there a mistake in entering numbers and letters of serial numbers?

    If you received the serial number by e-mail, copy it with 30 digit character string and intermediate hyphen and paste it in the input field.

    For packages, please pay attention to the following while carefully looking at the serial number.
    Numbers used in serial number: 0123456789.
    The alphabet used in the serial number: A, B, C, D, E, F, H, J, K, L, M, N, P, R, S, T, U, W.

    Alphabets not used in serial number: G, I, O, Q, V, X, Y, Z.
    Lower case alphabets are not used in the serial number.
    • Japanese

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