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After launching after a long time, customs and materials of workspace disappeared

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Hello. It's very troubled.
Please help me out.
I am drawing a cartoon with PAINT EX.
PC was broken and replaced with Windows 8 from Windows 10 and was able to log in with new PC, but after updating to the latest state and starting
There is no longer anything that was materialized and saved in the workspace.
Also, I did not find anything that I had created as a material, that I had created, purchased, or downloaded. Is it left somewhere? Cloud settings are turned on.
Could you tell me if there is a confirmation method or a return method?

Also, I do not know what is the cause of this condition this time, but if I update, will settings etc. change every time? Is this caused by the change of PC?

Published date : 5 years ago

Updated date : 5 years ago

Japanese

Best Answer
  • 5 years ago
    Unfortunately, downloaded material is not synchronized in the cloud.
    https://www.clip-studio.com/clip_site/apps/clipstudio/cloud_guide
    You need to download one by one from this page.
    https://assets.clip-studio.com/en-us/download-list

    If your old computer still works,
    Please copy the configuration file directly.
    https://www.clip-studio.com/clip_site/support/faq/detail/svc/52/tid/92049

    Click here for an explanation of migration using the cloud
    https://www.clip-studio.com/clip_site/support/faq/detail/svc/52/tid/92054

  • 5 years ago
    Thank you both for answering.
    That's right, I will try! Thank you very much!
    • Japanese

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