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Can't process credit card error, but still got double charged but unable to still get product key

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I'm not sure where to ask for help but please help me I tried to purchase the product but it said

"MyCommerce Share-it processes orders and collects payments on behalf of CELSYS, Inc..
Unfortunately, we were still unable to process your credit card for your order"

but my card already got charged so i thought i just need to adjust the info so i clicked the link they provided to re-enter my card info, but i got charged again! but still no product and i received the same email, please help me, I got double charged for this, and i didn't even get to unlock the product.

and I legit brought it from their site during promo.

Published date : 4 years ago

Updated date : 4 years ago

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