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Problem with the tracing with Cintiq in CSP

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Hello! I have a problem with the stroke of the illustrations and I can not find a way to solve it, to see if you can give me a hand.
I have a Cintiq 13HD and every time I do CMD + Z the stroke goes from being curved to polygonal, I attach a publication of my Facebook with photo and video of the problem, to see if you understand it better.
I do not know if it is configuration problem, or what, but I need a solution already, haha.
Thanks in advance.

https://www.facebook.com/velezadrian/posts/10155237293848401?comment_id=10155237399668401&reply_comment_id=10155237406278401&notif_t=feed_comment&notif_id=1506099168399086

Published date : 6 years ago

Updated date : 6 years ago

Spanish

Answer
  • Not applicable
    6 years ago
    I imagine it because the title bar is hidden and I do not know the canvas size.

    Is it a symptom that canvas size occurs even at (800 x 600 px)?

    Please check the memory allocated to the application.
    • Japanese

  • 6 years ago
    It works! Maybe it was a memory problem.
    Thank you very much!
    • Spanish

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