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Clip Studio Assets and Ask acting very broken
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cardiacsfan
cardiacsfan
(NOTE: Cross-posted from https://forum.smithmicro.com/topic/2527/clip-studio-assets-and-ask-acting-very-broken for more help)
Has anyone else had problems with browsing Clip Studio Assets and Ask? Here's what I'm getting, it's unusable:
Assets: the view translation button is disabled on all of them
Assets: there are two unlabelled blank buttons to the left and right of view translation
Ask: When I try to 'ask a question' it just goes to a white screen
Ask: if I try to reply to a thread on ASK, reply field says 'sign in required'. This is while I am signed in, I can see my name in top right. I tried signing out and back in, no change.
Notifications: Top-right bell says I have notifications but none are there when I click it.
I've recently installed a firewall so at first I suspected that, but I've definitely enabled Clip Studio's exe and I've tried disabling the whole firewall, so it's probably not related...
I was completely unable to use software Clip Studio Ask to post this question! So I have used web version, ask.clip-studio.com
Has anyone else had problems with browsing Clip Studio Assets and Ask? Here's what I'm getting, it's unusable:
Assets: the view translation button is disabled on all of them
Assets: there are two unlabelled blank buttons to the left and right of view translation
Ask: When I try to 'ask a question' it just goes to a white screen
Ask: if I try to reply to a thread on ASK, reply field says 'sign in required'. This is while I am signed in, I can see my name in top right. I tried signing out and back in, no change.
Notifications: Top-right bell says I have notifications but none are there when I click it.
I've recently installed a firewall so at first I suspected that, but I've definitely enabled Clip Studio's exe and I've tried disabling the whole firewall, so it's probably not related...
I was completely unable to use software Clip Studio Ask to post this question! So I have used web version, ask.clip-studio.com
Published date : 6 years ago
Updated date : 6 years ago
Answer
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6 years agoIt is known that Internet explorer can cause issues with clip studio.
If you use windows, remove it, use other browsers. Clear cache and everything.
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