Assets won't show Preview Pictures
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I'm having a very strange problem with Clip Studio Assets, after logging into it for the first time in a month.
At first it wouldn't let me access it, telling me I was offline and not connected to the internet. However my connection is just fine.
This seemed to resolve by itself, as when I clicked the assets on the left it loaded up it's Home Screen. But to my dismay without any of the preview pictures for the Brushes etc. Only a small black box with a white x is shown instead.
Now the program will work just fine otherwise, it loads images in the description of the assets and I can like/favorite/download them and am even logged in. Just the previews won't show.
As it is absolutely time consuming to look at every brush itself, some of which don't even have a description, so I can only assume what it is for, I hoped someone could help me find an answer to this.
Additionally, if I restart the program it will tell me again I am offline until I press the assets button. Likewise if I press the Clip Studio Button above it will tell me I'm offline again. Clip Studio Paint opens the drawing program just fine it seems.
I already checked IE 11, updated it and emptied the cache.
I would be eternally grateful if anyone had a solution to this problem!
Thank you very much in advance.
Yutaki
Published date : 6 years ago
Updated date : 6 years ago
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6 years agocheck your Anti Virus and if it somehow effects pictures?
also try the online page https://assets.clip-studio.com/en-us/ in different browsers maybe its just because of one browser/or just the app
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Message6 years agoThank you very much for the swift answer Kaito!
While my Anti-Virus seems to have nothing to do with it, opening Assets via Microsoft Edge seems to have resolved the problem, even the app works again since I use it with Edge now.
Opera is my standard Internet Browser, so I will report to them that they are probably part of the problem.
Sincerely thank you!- English
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