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I can't open the work in progress by opening File ⇒ Open. There is no reaction even if you touch it.

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I am using Crysta on my iPad. I opened it until yesterday, but suddenly I can't open only certain works. I can open other works, but there is no response even if I touch only that work. I quit the app after saving it properly, and I don't think there was any particular data corruption. Why?

Answer
  • 8 days ago
    I don't write the operation here, so "Tell me the operation" is meaningless

    I think the data was corrupted
    You can request repair from support
    I don't know if it will be fixed, but it is often repaired
    https://support.clip-studio.com/ja-jp/products/clip-studio-paint
    Please look for the attached image and contact us
    • Japanese

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