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Data cannot be opened from the work management screen

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つきあかりん

Nice to meet you.
I'm in a hurry ... If anyone knows, please help.

Mac OS Catalina 10.15.7
CLIP STUDIO PAINT EX Ver.1.10.6
CLIP STUDIO Ver 1.10.5

I can open manga data from Finder or CLIP STUDIO PAINT, but I can't open it from the work management screen of CLIP STUDIO.
When I try to open it from the work management screen, it says "It is an unsupported file format", so I am in trouble because I can not upload it to the cloud.
Like the first attachment, the work display icon is white on the work management screen.

I have to upload data to the cloud immediately ...

I don't think there is any data corruption ... Thank you.

Published date : 3 years ago

Updated date : 3 years ago

Japanese

Best Answer

nekopi ◆

3 years ago
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Do you have this setting?
https://support.clip-studio.com/ja-jp/faq/articles/20200215

Write other things you can think of.
-Try restarting the MAC and router (ONU and WiFi).
・ Clear Safari cache
-Software reinstallation
・ It's a hurry, so if you don't have to share CLIP STUDIO
Why don't you try sharing with Dropbox, Google Drive, iCloud, etc.
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つきあかりん

3 years ago

nekopi
Thank you…!
I solved it by setting the link here!
(In my case, CLIP STUDIO PAINT was checked, but it seems that CLIP STUDIO's document items were unchecked and could not be accessed.)
Mr. Mochifuwa and Mr. Maya Mikiuchi were also very helpful.
Thank you very much!
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結己

3 years ago
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How about rebuilding from the maintenance menu?
I think I can do it somehow.
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つきあかりん

3 years ago
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Mochifuwa
I tried rebuilding from the maintenance menu several times,
It hasn't changed at all ...
Thank you for your reply.
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結己

3 years ago
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Try opening it again from the paint side and saving it again
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つきあかりん

3 years ago
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Mochifuwa
Many, many thanks.
I tried opening it from Paint, saving it, and saving it as a different name, but it didn't work ...
I also tried restarting the PC.
Now, I tried to open the works other than the ones I want to synchronize from the work management screen, but I couldn't open them either ...
Speaking of what I've done recently, I've updated the version of Crysta to the latest ... Is it something to do with it ...?
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結己

3 years ago
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https://support.clip-studio.com/ja-jp/faq/articles/20190221
Please try this
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結己

3 years ago
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This one might be better
https://www.clip-studio.com/clip_site/support/request/detail/svc/54/tid/87071
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つきあかりん

3 years ago
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Mochifuwa
Thank you…!
I can open the data normally from the work management screen, but I can't upload it to the cloud ...
The internet environment should be good, but ...
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結己

3 years ago
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Try the power of rebooting.
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つきあかりん

3 years ago
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Mochifuwa
Many, many thanks…
Try rebooting several times.
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三木内麻耶 ◆

3 years ago
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Here on Mac, the version of Crysta is 1.10.5.
In this way ...? ??
Since I move the folder to another place while drawing the work or after it is completed, it often does not appear on the work management screen, but in such a case, open it from the folder and save it or use another name. I have re-saved it. At that time, I put my hand in even one place and it wasn't until I opened it. When I saved the work again and closed it, it appeared on the work management screen properly. However, I've never been blank, so I'm sorry if the symptoms are different.
If you put your hand in it and open it again, you can remove it at that time. Writing on unnecessary layers.
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結己

3 years ago
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Akarin Tsuki
Did you get an error code? Please let me know if you can.
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nekopi ◆

3 years ago
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Do you have this setting?
https://support.clip-studio.com/ja-jp/faq/articles/20200215

Write other things you can think of.
-Try restarting the MAC and router (ONU and WiFi).
・ Clear Safari cache
-Software reinstallation
・ It's a hurry, so if you don't have to share CLIP STUDIO
Why don't you try sharing with Dropbox, Google Drive, iCloud, etc.
- Japanese
...View more