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I bought Galaxy Tab S7 for 6 months free of CSP, but I cannot find my files from my previous CSP

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I've always wanted to use CSP over other platforms.
Then I heard that if you're using a Samsung product, you'd get CSP free for the first 6 months.
so I bought a Samsung Galaxy Tab S7 over iPad specifically because of this reason.
At first I just downloaded and installed the app via Google Play and after a month my liscense expired, so I checked and found out I had to get CSP from the Galaxy Store. So I did. I downloaded and installed the CSP for Galaxy from Galaxy store.
Then it when I tried to log-in it says "Reinstall and then click activate to continue my 6 months free liscense"
So I just deleted CSP that I got from Google Play and tried activating my liscense in the other CSP that I got from Galaxy Store, but then all my projects are'nt in it.
Now I don't know where to find all those data from my previous CSP, please help.

Published date : 3 years ago

Updated date : 3 years ago

English

Answer
  • 3 years ago
    Please refer to the URL below to find the file you created with the My Files app.
    https://support.clip-studio.com/en-us/faq/articles/20200145
    • Japanese

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