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cmc? Completion was returned halfway

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When I reopened the completed file that had been exported for correction, it was returned to the state (a few pages blank) about a few days ago.

I didn't pay any attention when I closed Crysta, so I think I was able to save all pages properly.
Anyway, if everything disappears, it disappears halfway, so I thought if there was any way to restore it ... I wrote it.
Can anyone please tell me ;;;;;

Published date : 2 years ago

Updated date : 2 years ago

Japanese

Answer
  • 2 years ago
    https://support.clip-studio.com/ja-jp/faq/articles/20190221
    • Japanese

  • 2 years ago
    Thank you for answering! I looked at the link, but this is not the problem;

    The file can be opened without any problem. I haven't moved or renamed it.
    It's really a blank slate, like "I didn't have a few days' worth of work", or it seems to disappear halfway.
    I'm sorry I couldn't explain well ;;;;;
    • Japanese

  • 2 years ago
    You didn't sync or back up to the cloud ...
    For the time being, please also check if there is any backup data that can be used in [Document Backup].
    https://support.clip-studio.com/ja-jp/faq/articles/20190029# 3f289710

    I think you should contact us officially.
    You may be able to have your data repaired.
    https://support.clip-studio.com/ja-jp/contact
    (Leave the thread until it is resolved, and let us know after it is resolved to help others.)
    • Japanese

  • 2 years ago
    Even if you can open it normally without any error, the place to check is the same.
    Did you check the files and backup files in the folder containing cmc?
    If a file with no extension such as page to _01 is created in the folder with cmc, the save has failed and it is a temporary file. Check the file size and save date and time, copy the file just in case, delete after "_" → add the extension (.clip) and restore it as a clip file.
    (Explorer settings should be displayed in detail and extension)
    • Japanese

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