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Clip studio paint has stopped responding

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whenever i start the program up. it freezes for a while before opening. whenever it finally opens it freezes every 5 minutes or so. I got the report from windows and this is what it says:

Source
CLIP STUDIO PAINT

Summary
Stopped responding and was closed

Date
‎8/‎26/‎2021 4:22 PM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Clip studio\CLIP STUDIO 1.5\CLIP STUDIO PAINT\CLIPStudioPaint.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: CLIPStudioPaint.exe
Application Version: 1.10.13.0
Application Timestamp: 60cac8f2
Hang Signature: 0f8f
Hang Type: 134217728
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033
Additional Hang Signature 1: 0f8f3a7f0c9bef8500d60c8181af6883
Additional Hang Signature 2: 3303
Additional Hang Signature 3: 3303254eaeccce1402095c081dc4546f
Additional Hang Signature 4: 0f8f
Additional Hang Signature 5: 0f8f3a7f0c9bef8500d60c8181af6883
Additional Hang Signature 6: 3303
Additional Hang Signature 7: 3303254eaeccce1402095c081dc4546f

Extra information about the problem
Bucket ID: f1c3e2e1f29b79a43357ee969b48f346 (1393844940312212294)

It's been doing this for a while but it's kind of annoying anyone having the same issue or have any fixes to this?
(And yes. i've checked auto-save adjusting ram limits, drivers and reinstalling the program many times.

Published date : 2 years ago

Updated date : 2 years ago

English

Answer
  • 2 years ago
    Uninstall CLIP STUDIO PAINT and CLIP STUDIO in order.

    Please download and install the latest version of CLIP STUDIO PAINT.
    • Japanese

  • 2 years ago
    I have done this and it still continues to crash. uninstalling this directly from Control panel in order. I have even uninstalled my tablet driver and reinstalled it.
    The program proceeds to freeze occasionally.
    • English

  • 2 years ago
    Perhaps some files in the windows system are corrupted or there is a problem managing the windows account.

    From here on, I think it's better to talk directly with support.
    https://support.clip-studio.com/en-us
    • Japanese

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