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Device not allowed
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Urimorathuz
Urimorathuz
I bought the annual license EX for Smartphone to use it on my Galaxy tab but it does not allow me to use it
Published date : 2 years ago
Updated date : 2 years ago
Answer
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2 years agoI share the information on how to activate your code on your Galaxy.
I hope I've helped.
Luck
https://support.clip-studio.com/en-us/faq/articles/20200228
- Spanish
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2 years agoIt sounds like you purchased a SmartPhone plan, you need to contact Support and upgrade to a Single Device Plan.
Links to relevant FAQ pages below;
______https://support.clip-studio.com/en-us/faq/articles/20210060
Plans_________________ Number of devices______
Single-device plan One device
Dual-device plan Up to two devices
Premium plan Up to four devices
Smartphone plan * One smartphone device
* For smartphone plans, only iPhone, Galaxy, and Android smartphone devices are available. (This plan cannot be used for tablet devices.)
Additionally,
For users of Galaxy and Android smartphone devices:
Pen pressure sensitivity is not available with our Smartphone Plan.
・To take advantage of pen pressure using DeX mode such as with a Wacom One and the S Pen, users will need to sign up for a Single-device plan, a Dual-device plan, or a Premium plan.
https://support.clip-studio.com/en-us/faq/articles/20210044
One-time purchase vs. monthly usage plan- English
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