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Bought a year plan says not registered
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Captobin
Captobin
I'm new to this completely, I bought my girlfriend the one year plan for two devices. I've gotten the email for it, see it in my account but don't have a license key or serial number to activate it. What do I do in this situation?
Published date : 2 years ago
Updated date : 2 years ago
Answer
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2 years agoSubscriptions purchased directly from CSP's website are attached to the Clip Studio Account that purchases it and does not receive a serial/activation number.
https://support.clip-studio.com/en-us/faq/articles/20200063
https://support.clip-studio.com/en-us/faq/articles/20200073
You can buy a 1 year, single device keycard from Amazon and that gets you a 12-digit Activation Code:
https://support.clip-studio.com/en-us/faq/articles/20200150
Multi-device plans are not meant to be shared between users, they are meant for a single user with multiple devices that they own and control.
Contact the Support Desk if you need more help.- English
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2 years agoShe needs to activate (register) her plan on both devices.
https://support.clip-studio.com/en-us/faq/articles/20200063
https://support.clip-studio.com/en-us/faq/articles/20200227
https://support.clip-studio.com/en-us/faq/articles/20200228
- English
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