Bought a year plan says not registered
Published date : 20 days ago
Updated date : 13 days ago
20 days agoSubscriptions purchased directly from CSP's website are attached to the Clip Studio Account that purchases it and does not receive a serial/activation number.
You can buy a 1 year, single device keycard from Amazon and that gets you a 12-digit Activation Code:
Multi-device plans are not meant to be shared between users, they are meant for a single user with multiple devices that they own and control.
Contact the Support Desk if you need more help.
20 days agoYes she's using the account for her laptop and tablet which is why I bought the two device annual subscription. But she's unable to save files and stuff as it says it's not registered.
20 days agoShe needs to activate (register) her plan on both devices.
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