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I keep getting the "Download Failed. Please check the connectivity of your device." message?

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Hello; whenever I try to download a CSP material that has multiple files within it (such as a brush pack, a texture pack, a model pack, etc) I get the message "Download Failed. Please check the connectivity of your device." On occasion, if I restart the program I will be met with 75% of the materials having downloaded into my Materials tab, but the remainder of the set never shows even if I hit "redownload."
I've attached a pic of how it looks when some end up showing up after a while.


There isn't anything wrong with my wifi connection, and I have tried turning all other CPU/GPU using programs off (except those needed to keep the computer running. I've tried uninstalling and re-installing the program.

I use CSP on my iPad as well, and I have the same issue. :(

I have updated CSP to the newest version. When I import multiple .sut files from my computer files it behaves just fine. It only has a problem with the assets.

Should I contact support? What do I do?

Published date : 2 years ago

Updated date : 2 years ago

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