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The material I downloaded has disappeared from the material column ...

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When I was drawing illustrations today I wanted to use a slightly different pen I found material and downloaded, I found that all the materials I had previously downloaded are lost, except for some.
Apparently, they existed in various tool columns and were able to be used normally.
"Various tools", "image material", "all materials" remain, but the file "download" of the material is still not displayed except for those downloaded today.
There is no particular problem in playing with graffiti, but tones and textures used by pulling from the material column have also disappeared from the file of "all materials", so I was in a situation where I could not use it so let me know Whats wrong?

I downloaded it and it is in exactly the same state as deleting it because it is no longer necessary, but at least I do not remember deleting it myself. (There is not enough time to erase all of them in the first place)

I did not use any of them at all, so I guess it's okay, but I do not mind feeling that Kakeami's tones and some textures were used quite often like every time.
Although it is also hand-re-downloading one by one, if you do it, it gradually downloaded from about two and a half years ago, so it's severely melancholic because it's in quantity.

Anyway, I want the things downloaded so far to come back.
What should I do?

Published date : 6 years ago

Updated date : 6 years ago

Japanese

Answer
  • 6 years ago
    If it is a mild symptom it will fix it

    Close CLIP STUDIO PAINT
    Open CLIP STUDIO
    CLIP STUDIO Click on the gear icon in the upper right
    Select "Rebuild Material Database" from Maintenance menu
    I think it will take a little time. When it is over, open CLIP STUDIO PAINT and check the material palette
    • Japanese

  • 6 years ago
    Thank you for your response.

    I tried it, but I could not do anything.
    Yeah, I will not say it either.
    I also tried restarting pc itself, but the result has not changed.
    • Japanese

  • 6 years ago
    I think that it is good to contact support
    • Japanese

  • 6 years ago
    Well it will be
    Thank you very much.
    • Japanese

  • 6 years ago
    OS version, the used security software, etc. are also written
    There was also sometimes added
    Still there is no guarantee that it will be healed
    Recent CELSYS has been increasingly responding individually by e-mail
    Sometimes the information to the user is closed
    Not being displayed is also a bug that you will see in windows 10 update, CLIP 1.7 or later update
    Celsis itself is also under investigation
    • Japanese

  • 6 years ago
    I see! Is that so.
    I pray that the trouble will be healed quickly and I'll ask you.
    Once, my pc OS is 64 bit Windows 10, security is surely McAfee's thing.
    Just the other day, I replaced my pc and used "CLIP STUDIO PAINT" as an issue during the day I replaced it, but there was nothing at that time.
    • Japanese

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