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I didnt get my program

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So I bought the program, but I put in an email that almost never recieves emails because it just has so much in it, and when I purchased clip studio paint it charged me and gave me a serial number and id number, but I dont have anywhere to put the serial number in. I dont have an activation code and I think they emailed it to me but since I didn't know they'd email something important like that to me, I can't recieve it.

Published date : 2 years ago

Updated date : 2 years ago

English

Answer
  • 2 years ago
    it is a problem to be solved with csp themselves because without your email which contains your activation code nothing can be done for you here unfortunately. good luck
    • French

  • 2 years ago
    Did you buy a one-time payment plan?
    If so, I think that the 30-digit serial number is included in the email.
    Please refer to the link below.
    It describes where to enter the serial number and how to activate it.
    https://support.clip-studio.com/en-us/faq/articles/20200090

    https://support.clip-studio.com/en-us/faq/articles/20190235
    • Japanese

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