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Even if I download the material to the palette, it's gone when I turn it off and back on again.

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What should I do? Even if I add it to the palette again, it disappears.

Published date : 2 years ago

Updated date : 2 years ago

Korean

Answer
  • Not applicable
    2 years ago
    Does the word "껐" or "없어져" in your question mean that you turned off your computer?
    If so, I think there is a problem with how to exit CLIP STUDIO PAINT.
    The program and computer take longer to complete the termination procedure than the user thinks, so if you ignore it and turn off the power, etc., if you interrupt the termination procedure,
    Next time, even if you start it, it will be in the "I don't remember the previous thing" state. Especially for laptops, it is dangerous to close the screen lid even though the procedure has not been completed.

    If not, please give a more polite explanation.
    • Japanese

  • 2 years ago
    I use a Galaxy Tab, and after I turn the app off and on again, the things I added to the palette are gone.
    • Korean

  • Not applicable
    2 years ago
    Normally, the settings will be saved if you follow the regular termination procedure.
    For more than that, please contact official support as you will not be able to see your hands.
    https://support.clip-studio.com/ko-kr/products/materials
    • Japanese

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