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Wont let me enter my serial key

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I purchased Clip Studio Paint years ago, but didnt use it for a long time because I didnt have a device that I could draw on. I am trying to reinstall the program but it will not allow me to enter the serial key I got when I initially purchased the program. it wants an Activation Code instead, which I dont have. It also says if I relaunch the program I will get an option to register my key using the "I already have a License" button, but I don't see it anywhere when I launch. How can I get my key verified?

Published date : 2 years ago

Updated date : 2 years ago

English

Answer
  • 2 years ago
    Does it mean that the license number input screen does not appear even if you follow this procedure?
    https://support.clip-studio.com/en-us/faq/articles/20190010

    If you purchased the download version or the package version, please launch PAINT.
    You can enter the license number from the help menu.

    > How can I check the key?
    I think it's different, but I can get it even if I don't know the key because of the translation, so I will post the FAQ when I lost the license number.

    https://support.clip-studio.com/en-us/faq/articles/20190002
    • Japanese

  • 2 years ago
    if you already have a license, open clip studio pain> help> acquire a license> I already have a license> either enter the key or activate your license if it is visible
    • French

  • 2 years ago
    You can use the serial number on Windows or Mac.
    For iPad, Android, Chrome, etc., a separate monthly contract is required.
    • Japanese

  • 2 years ago
    Ok, it must be because I tried to install on my Android tablet. I was never given the option to enter a serial key when I clicked the "I have a license" button. But, when I tried to install it on my Windows laptop it gave me the option, so it is registered now! Thank you!

    Sadly it looks like my key is only for one device so I can't use it on my tablet too. Oh well!
    • English

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