Closed

Cant use Clip Studio Ex?

  • VIEW 167
  • Total 3
I bought Clip Studio a few years back and then upgraded to Ex later on. I recently Switched computers(This computer is older and I had already had Clip Studio installed on it) and logged on but I'm not on Ex anymore? I heard from a friend that it gives you a different serial number , but I cant find the other code and my old Email doesnt give me the Ex serial number. The Clip Studio pro works fine and it says the serial number is valid , but is there anyway I could get my Ex back?

Published date : 12 days ago

Updated date : 5 days ago

English

Answer
  • 12 days ago
    If you switch computers, you will need to activate the license again.
    If you use a license owned by someone else, you will no longer be able to use that license. (If you use it, your friend can't use it)

    https://support.clip-studio.com/en-us/faq/articles/20200090
    https://support.clip-studio.com/en-us/faq/articles/20190002
    • Japanese

  • 12 days ago
    A serial number for EX should have been issued when you upgraded to EX.

    How to find the serial number
    https://support.clip-studio.com/en-us/faq/articles/20190002

    Once you have found your serial number, switch your license.
    https://support.clip-studio.com/en-us/faq/articles/20190010
    • Japanese

  • 12 days ago
    It turns out the app needed to be updated and the number didn't work because it needed updating! Thank you for the help!
    • English

This question was closed.

Did you find this helpful?

Thank you for using this service.

Thank you for your feedback.

Open questions in same division

...View more

Unanswered questions

...View more