Resolved
A cloud transfer deleted my progress. Can I recover it?
-
VIEW 279
-
Total 1
by
GaR02
GaR02
I've been working on a project back and forth between my laptop and tablet. I had just saved my finished line art when I decided to back up my progress to csp cloud. For whatever reason it wouldn't let me, and said that I had updated the file from another device. After trying a few more times the file just reverted to an older version with hours of progress lost.
Is there any way for me to restore the newer version, or is it gone forever? Also, is there a way I can avoid this in the future?
Is there any way for me to restore the newer version, or is it gone forever? Also, is there a way I can avoid this in the future?
Published date : 1 year ago
Updated date : 1 year ago
Best Answer
-
1 year agoYou may be able to find a newer version in the CSP backups:
https://support.clip-studio.com/en-us/faq/articles/20190029
If it really didn't save, and no newer versions are in there, I think it is lost forever unfortunately.
To avoid this in the future I'd say keeping frequent backups yourself is always a good idea, especially for important projects (and also voluminous files tend to get corrupted more easily than smaller ones, it's very easy to lose hours of work from this, and I'm talking from experience...)
I don't know why the error happened in the first place though, I haven't used CSP on a tablet nor used the cloud function enough to be able to help with that. I hope this still helps!
Did you find this helpful?
Open questions in same division
Open
Open
Open
Unanswered questions
Open
Open
Open
Open
Badges
-
MVP ◆This user has contributed greatly to the management of the community, by posting many great responses to the questions asked. Once every three months, MVPs are determined based on the points earned during that period and will be recognized accordingly. -
New Valuable Player (NVP) ◆These are the next-best contributors to the community after MVPs. This is awarded to users who have not yet won an MVP award, based on the number of points they have earned. -
Official Expert ◆Chosen out of all MVP awardees, who are already proof of excellence, this is a testimony of outstanding correspondence in the community. After careful screening, they are appointed by CELSYS and assume their position.Note: Formally called “Evangelists” -
Official Moderator of CELSYS ◆Moderators are official CELSYS staff members who are fluent in Japanese as well as various other languages. Moderators are not experts on the software or illustration, so they are not able to directly answer your questions. However, moderators provide communication and language support to ensure that everyone can smoothly communicate with each other. -
CELSYS official accountThe Official Administrator Account