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activation code issue!!

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I got CSP with a wacom tablet, which has now expired.
I selected 'purchase a plan' which I did, and it's showing up in my account, I have the confirmation email, but CSP is still asking me for an 'activation code' which I do not have.
Can anyone help me??

Published date : 1 year ago

Updated date : 1 year ago

English

Answer
  • 1 year ago
    Follow the steps in this FAQ:
    https://support.clip-studio.com/en-us/faq/articles/20200063

    Serial numbers are for the One Time Purchase.
    Activation Codes have to be specifically bought.
    Subscriptions automatically get attached to your account.
    • English

  • 1 year ago
    Hi PeskySoda,

    I have attempted to follow this already.
    After clicking 'I already have license' it takes me straight to entering the activation code rather than a 'log in' option.

    Any idea how to bypass this?
    • English

  • 1 year ago
    Open Paint by clicking either EX or Pro under "Try Clip Studio Paint" then follow the instructions under "If the authentication screen does not display".
    • English

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