` `
Closed

GAOMON PD1560 Pen isn't drawing, even though the screens are connected.

  • VIEW 487
  • Total 9
my gaomon pd1560 pen isn't drawing, at all I uninstalled and reinstalled the drivers, restarted my computer, and all that jazz. I'm really not sure what to do.

Published date : 1 year ago

Updated date : 1 year ago

English

Answer
  • Not applicable
    1 year ago
    It may be defective.
    Rather than asking here, how about asking on the pen tablet manufacturer's website?
    • Japanese

  • 1 year ago
    i've had this pen for a little under a year, and it's worked fine until now. I did go to the manufacturer's customer service line, and they told me to buy a new pen, but i don't have the money for that, which is why i'm asking here.
    • English

  • Not applicable
    1 year ago
    I don't think there is any other way than what is presented on the manufacturer's site.
    I can't verify the actual situation, so I think the answer is the same even if I ask here.
    • Japanese

  • Not applicable
    1 year ago
    correction:
    There is no excuse for you not having money. I don't think there is any other way than the one presented on the manufacturer's site.
    I can't verify the actual state of your stylus pen, so I think the answer is the same even if you ask here.
    • Japanese

  • 1 year ago
    Have you checked the FAQ?
    https://support.clip-studio.com/en-us/faq/articles/20190197
    https://support.clip-studio.com/en-us/faq/articles/20190023

    If you still can't draw, it may be a malfunction on the pen tablet side.
    • Japanese

  • 1 year ago
    From the official support of the pen tablet,
    There is a high possibility that the pen may be damaged.
    You suggested that it would be better to just buy a new pen.
    If so, I think there is a high possibility that the pen itself is broken.


    The pen that comes with this pen tablet is
    It looks like it's rechargeable, but does it have enough charge?
    Also, is there any deterioration of the cable?
    Please check if the terminals are properly connected.

    If the pen battery is completely discharged,
    Since it is thought that charging will start immediately after
    I think it will take some time.

    Deterioration of the cable on the pen tablet side, whether the terminal is firmly inserted all the way, etc.
    We hope that you will also check it.
    • Japanese

  • 1 year ago
    Depending on the warranty at the time of purchase,
    I believe there is a warranty for several years.
    Are you not included in such things?
    If there is such a thing, if it is subject to repair of the failure
    It may be possible to repair within the amount described there.

    Since it is less than a year old, did it deteriorate quickly over time?
    Unfortunately, some items are defective.

    Especially if you don't seem to be doing rough handling
    (Did you drop your pen too often?)
    Maybe it wasn't well maintained.
    If there is no problem with cables and terminals, please check.
    As advised by the support, I think it will be a replacement for the pen (only)
    (It's not a replacement for the entire main unit, is it?).
    • Japanese

This question was closed.

Did you find this helpful?

Thank you for using this service.

Thank you for your feedback.

Open questions in same division

...View more

Unanswered questions

...View more