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Resolved

Webtoons and other details missing from EX

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I'm trying to move CSP to my new desktop (both Pro and EX purchased separatly early this year). I used my original disk to upload it into my PC, then updated the software with the links provided in the licence options.
However, I'm having issues with EX. When I added in the serial number to activate , it's still missing lots of features such as webtoons and etc.
I found a post about this from a year ago, but when I downloaded from the page mentioned, nothing changed. I also restarted my computer and still no changes.
The version on my first device is 1.11.14.
On my new desktop it's 1.9.4
Help please.

Published date : 1 year ago

Updated date : 1 year ago

English

Best Answer
  • 1 year ago
    If you have trouble installing the latest version, please uninstall 1.9.4 first.
    Uninstall CLIP STUDIO PAINT → Uninstall CLIP STUDIO (launcher program)
    → then download the latest version → install

    Please check this also.
    How to migrate the CELSYS folder
    https://support.clip-studio.com/en-us/faq/articles/20190153

  • 1 year ago
    Thanks everyone for your help :)
    I did as mentioned and uninstalled the disk version and
    downloaded from the CSP's website. As soon as I signed in and opened the
    application, the webtooons selections and etc appeared!
    Thank you, thank you again!!
    • English

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