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I want to format my laptop but lost license key

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Hi! I want to format my computer but i'm afraid that I will be no longer able to paint after that bc I read that you need the license key to activate clip studio again.

I got a one time license key as a gift and activated it and I didn't know that I will need it in the future.... So is there any way to go around it?
I don't have contact with that person any longer and can't confirm the purchase :/

Published date : 14 days ago

Updated date : 7 days ago

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Answer
  • 14 days ago
    If a one-time license key was gifted as a download version, I think you can use it by activating the license on a new PC.
    https://support.clip-studio.com/en-us/faq/articles/20190010

    If you migrate the data before that, you can take over the settings as they are.
    The [Transfer by copying the settings folder] method is recommended.
    https://support.clip-studio.com/en-us/faq/articles/20190153
    • Japanese

  • 14 days ago
    I assume that you have the downloaded version of the one-time payment version that was given to you.
    Didn't you receive an email or a letter with the serial number etc. when you received it as a gift?
    (I'm not sure how it was licensed in the first place)
    If you can prove that you are the user, there may be a way.
    I think it would be better if you contact the official support.
    https://support.clip-studio.com/en-us/contact/licenses/_products
    • Japanese

  • Not applicable
    13 days ago
    If it is before formatting, I think that you can restore the following folders by making a copy on an external medium and returning them to the same folder after formatting.
    C:\Users\(username)\AppData\Roaming\CELSYS
    or
    C:\Users\(username)\AppData\Roaming\CELSYS_EN
    • Japanese

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