` `
Closed

Why doesn't my license appear?

  • VIEW 307
  • Total 2
I bought clip studio paint one time license but the software keeps telling me I don't have a plan and I can't update the application to the latest version. I tried to enter the serial number again, it says I can use the software but if I go to [Help] > [Rewiew/change license] it keeps asking me to enter either the activation code or the 30 digit serial number.
I honestly don't know what to do anymore.

Published date : 1 year ago

Updated date : 1 year ago

English

Answer
  • 1 year ago
    If you have a 30-digit serial number, how about installing version 1.x once and activating the license?
    Version 2.0 released on March 14 cannot be activated with a serial number (1.x perpetual license).
    https://www.clipstudio.net/en/dl/v1/

    If you want to purchase a license of version 2.0, after performing license authentication with the application of version 1.x, please purchase after confirming that the possessed license is displayed in the contract information.
    https://ec.clip-studio.com/en-us
    • Japanese

This question was closed.

Did you find this helpful?

Thank you for using this service.

Thank you for your feedback.

Related questions

Open questions in same division

...View more

Unanswered questions

...View more