` `
Resolved

I still can't paint after using my activation code

  • VIEW 564
  • Total 15
I have bought an activation code for a yearly plan from webtoons. Now I've downloaded the software, made an account, and registered the activation code. But right at the end. when the button "Open clip studio paint" appeared It didn't allow me to continue. So I clicked the "paint" tab. But it tells me to download the free trial for 30 days, Downloaded a few times, not sure how it works. Decided to completely download a new one from the link I got from the email. But still, it tells me to download the 30 days trial to start. How can I fix this? Any help would be appreciated.

Published date : 1 year ago

Updated date : 1 year ago

English

Answer
  • 1 year ago
    Press "Enter activation code" in the menu on the left of Clipstudio (launcher)
    Click on the "Manage Plan" link to see if your subscription is complete in your plan subscription.

    I think the installation went fine
    I think that it is also a method to start clipstudioPAINT directly from Program Files of Windows and check from license management of menu → help.
    I've attached a related FAQ.
    https://support.clip-studio.com/en-us/faq/articles/20200063
    https://support.clip-studio.com/en-us/faq/articles/20210094
    https://support.clip-studio.com/en-us/faq/articles/20200063
    • Japanese

  • 1 year ago
    Start the 30-day trial once → Menu [Help] at the top of the screen → [Check/change license] → Log in to your account
    I think the flow will be something like this.

    Please refer to this FAQ.
    https://support.clip-studio.com/en-us/faq/articles/20190010
    • Japanese

  • 1 year ago
    Thank you guys for the help, I'll make sure to try these steps :)
    • English

  • 1 year ago
    I'm still struggling since it doesn't show me certain things like this in the picture below. It only shows me the 30 days trial. when I click it. It redirects me once again to down the same exact thing, I'm having a hard time not knowing where to do these next steps unfortunately..
    • English

  • 1 year ago
    First of all, the purpose is to [start PAINT], so any method does not matter.
    Once started, you can switch licenses from the [Help] menu.
    • Japanese

  • 1 year ago
    I don't know if It's just me, but I don't see any [Help] menu button of any sort... I'm really confused. This is exactly how my screen looks right now, with my coins / my cloud and the account I'm logged into and such. But I can't find anything besides this, like the switch licenses.
    • English

  • 1 year ago
    I do not understand. We have already completed the purchase, so we cannot reproduce the same situation as you.
    The important point is to start ClipstudioPAINT as Mr. Chaya said.
    Doesn't it work when you press this button?

    As I said earlier, you can launch the ProgramFiles application directly from Windows Explorer.
    You should be able to access it by pasting "CLIPStudioPaint.exe" and the characters in "" in the search window of the PC explorer.
    • Japanese

  • 1 year ago
    Thank you so much!! I finally figured out what I did wrong, I haven't figured out why It didn't open for me through the "Clip studio" But I found it through the ProgramFiles application directly from Windows Explorer as you said. Apparently, the Paint version I downloaded a couple of times was kinda separated and was in another related file, got confused with the version's names thus why I tried to look for the Clip studio paint directions in the main app itself. I think I fixed it now, Thank you so much !! 🙏
    • English

Did you find this helpful?

Thank you for using this service.

Thank you for your feedback.

Open questions in same division

...View more

Unanswered questions

...View more