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How long does it take to receive the serial number?

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I bought clip studio paint pro a couple of hours ago and I haven't received the serial number in my email. How long does it take to receive the serial number?

Published date : 4 years ago

Updated date : 4 years ago

English

Answer
  • Not applicable
    4 years ago
    Usually it is the same day, but it is likely that you have entered the wrong email address.
    This is not possible with ASK.
    Let support know the purchase record and the correct email address. https://www2.celsys.co.jp/support/service_en/service.html
    • Japanese

  • 4 years ago
    Junk mail folder, provider or security software filter,
    Did you confirm that?
    • Japanese

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