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About malfunction after saving the canvas
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When I save the PAINT canvas, it freezes and I have no choice but to exit (waiting for a response, it stays forever). It seems to be a problem with PAINT itself, as other files will be in the same state instead of individual files. I tried other apps on my PC while it was frozen, but it's not particularly heavy and works. Also, after opening the canvas, I was able to save the material from the layer, but I could not export the canvas to JPG. The state of the tool (pen size, etc.) does not remain. Will it be cured if I uninstall → reinstall it? Also, in that case, can the downloaded brushes be restored to the current state?
Published date : 3 years ago
Updated date : 3 years ago
Best Answer
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3 years agoReinstalling after uninstalling is one way to fix the problem.
I don't know if it will be fixed
There may be other causes
https://support.clip-studio.com/ja-jp/faq/articles/20190134
Please reinstall according to "If it does not start after installation or update" here.
Be sure to restart your PC on the way
You won't lose any settings or downloaded brushes
Can be opened with the settings
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Message3 years agoThank you for your prompt reply.
When I only restarted the PC alone, the malfunction disappeared.
(My PC had difficulty restarting, especially when I restarted from the program, there was a symptom that the screen did not return, and in the case of a failure such as freeze, I had to shut down from the task manager as much as possible. There may have been a problem with
Thanks for emphasizing the point of restarting, I have the courage to try it, thank you.
- Japanese
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