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Resolved

The color set has disappeared.

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I used to use it normally until the day before, but when I opened it today, something like initialization was done, and when I opened Paint, I was allowed to adjust the pen pressure, etc., and the materials I downloaded so far and the colors I was making The set etc. have disappeared. It cannot be restored because it was not saved in the cloud. I don't remember doing any initialization operations, but can't I do something about it?

Published date : 2 years ago

Updated date : 2 years ago

Japanese

Best Answer
  • 2 years ago
    Please report it to support.

    Although it has nothing to do with the matter, there was a problem that all the materials in the material palette disappeared while I was drawing recently.
    At this time, I fixed it by restarting Crysta, but I thought it was a little scary.

  • 2 years ago
    I tried restarting it, but it didn't work, so I reported it to support. Thank you very much.
    • Japanese

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