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Even if it starts normally, the operation stops after a while

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I started CLIP STUDIO PAINT, and after a while, the software crashed saying "It stopped working" even if I didn't do anything.
There are two open files, the total number of layers is less than 20, and the size should be less than 25 cm square, which is not heavy.
Crysta itself has the latest version and the driver has been re-installed, but it does not improve. What should i do?

Published date : 2 years ago

Updated date : 2 years ago

Japanese

Answer
  • 2 years ago
    Control Panel \ Hardware and Sound \ Power Options
    "Choose or customize a power plan"

    Set this to "High Performance"> Change Plan Settings> Change Detailed Power Settings

    Hard disk> Setting 0 minutes
    Wireless Adapter Settings> Maximum Performance
    Sleep > Sleep after the next time > None
    > Put into hibernation after the next time > None
    USB settings> disabled
    PCI Express> Off

    How about setting it to this level?

    Check items when CLIP STUDIO TABMATE does not operate normally
    https://support.clip-studio.com/ja-jp/faq/articles/20190237
    Exclude security software

    After that, unplug the USB of the board / liquid tablet, restart it, start Crysta and check if it stops operating.
    If this doesn't work, there may be a problem with the tablet (including the tablet driver) or USB (?

    If you have a little knowledge
    Control Panel \ System and Security \ Administrative Tools
    Computer Management> Event Viewer> Windows Logs> Application or System
    I think you'll get an error here about what's happening when the operation stops.
    • Japanese

  • 2 years ago
    Thank you, I don't have much knowledge of PC, so I set only the first part.
    For the time being, it seems to work if it is 2 versions or earlier, so I am currently using that.

    I have also contacted official support, but if you have something that might be helpful, please let me know.
    • Japanese

  • 2 years ago

    Since the PC environment is not presented, it is difficult to investigate the cause.
    Maybe you're using it incorrectly?
    Crysta version (latest version?), 32-bit OS? , Less PC memory (RAM)? , Below the recommended operating environment?・ ・ ・
    • Japanese

  • 2 years ago
    Thank you, Crysta stops working in the latest and previous versions.
    It came out that Windows10pro, the system type is 64bit, and the mounting ram can use 15.9G.
    • Japanese

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