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License registration error

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Hello. I bought it a year ago and left it there, but now I am trying to do it, but Paint says that I have registered it. However, when I go into my account and check, I cannot confirm that I have purchased a license, and when I go to purchase/apply for paint, it keeps telling me to buy it. And when drawing, if you look at the layer or selection area, you can hardly use it. I don't know if I bought it on a monthly basis or what. Is this the tablet's fault or my fault? What I want to do is to know which one I bought and I want to use the layers and selections. Please let me know please.

Published date : 2 years ago

Updated date : 2 years ago

Korean

Answer
  • 2 years ago
    >> It seems that you registered from Paint.
    >> I don't know if I bought it once a month or what I bought.

    I think registration was something you did yourself, but what do you do if you don't know?
    • Japanese

  • 2 years ago
    Is there any notification email left when you make a purchase?
    This is an important email because it is an important email that includes the serial number etc. in the email at the time of purchase.
    The range is narrowed down from a year ago, so it's not that difficult to find.

    https://support.clip-studio.com/ko-kr/faq/articles/20200083
    ↑ This is the page about canceling the monthly or annual plan you are currently using.
    If you are not using a monthly or annual plan
    The message "There is currently no monthly usage plan under contract" will be displayed, so you may be able to narrow down by elimination.

    https://support.clip-studio.com/ko-kr/faq/articles/20190002
    ↑ This is the method if you lose your serial number, but if the serial number of your attached image is the same as the registered one, you can check what plan you have.
    • Japanese

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