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I have CSP PRO and want to buy CSP EX, but the serial number (discount coupon code) is invalid. How can I use the upgrade price to buy EX?

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I have CSP PRO and want to buy CSP EX, but the serial number (discount coupon code) is invalid. How can I use the upgrade price to buy EX?

Published date : 1 year ago

Updated date : 1 year ago

Traditional Chinese

Answer
  • 1 year ago
    Contact the Support Desk about this
    https://support.clip-studio.com/zh-tw/contact
    • English

  • Not applicable
    1 year ago
    Enter the correct PRO version of the 30-digit serial number to get the discount (trial procedure)

    As you indicate, "The coupon code you entered is invalid. If you have any questions about this, please contact the issuer."

    Possible mistakes include "Entering the bundled serial number for Wacom distribution" or "You have used discount rights in the past".
    How about contacting official support? Https://support.clip-studio.com/zh-tw/
    • Japanese

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