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[Big Oolong Incident] Didn't notice the Ver2.0 [Gift] promotion, so I bought an unlimited update plan by myself! ! !

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As in the title, today I saw that the official launch of V1.0 unlimited upgrade V2.0 unlimited discount upgrade activities, only 392NTD, and then quickly purchased, but when I opened the email to check, I found that the official sent an email a few days ago The content is that V1.0 purchased from January 1, 2022 to March 14, 23 can be [free upgrade] to V2.0 indefinitely (and even the activation code is included), I bought it around October last year If you enter, you can enjoy this gift activity.

Now I’m talking about my [self-purchased] update plan, can I get a refund? It’s so sad. Although 392NTD is not very expensive, it’s really uncomfortable if there is a refund plan. Because I can’t find customer service, I can only buy it in Posted here, please hope to have a positive answer, thank you!

Published date : 1 year ago

Updated date : 1 year ago

Traditional Chinese

Best Answer
  • 1 year ago
    Since this is a user forum, we do not have the authority to process refunds, changes, etc.
    I will put a link for support, so please contact me from here.
    https://support.clip-studio.com/zh-tw/contact

  • 1 year ago
    Thank you for your reply, I just consulted on this link and hope to get a reply. Thanks again for your reply, thank you!
    • Traditional Chinese

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