Closed
After changing the PC, there is a problem when using the palm as the side button.
-
VIEW 165
-
Total 0
by
CROMESS
CROMESS
win 11, tablet is Wacom Intuos CTH 690.
After changing the PC, when using the Wacom palm tool with the fan's side button, it only moves up and down, but does not move sideways.
Can I get help?
After changing the PC, when using the Wacom palm tool with the fan's side button, it only moves up and down, but does not move sideways.
Can I get help?
Published date : 11 days ago
Updated date : 4 days ago
Answer
-
11 days agoPlease reinstall the pen tablet driver, select CSP from [+] on the settings screen, and try entering the [Hand tool shortcut set in CSP] in the [Keystroke] settings for the pen side button.
Also, try updating Windows and your security software to exclude CLIP STUDIO PAINT and the pen tablet driver from the security software's monitoring.
After performing these operations, please restart your PC just to be safe.
If this does not apply, try writing from the "Post an Answer" below and you may find another answer. It is easier to get an answer if you write how you set up your pen tablet.
If you would like official support, please click here.
> CLIP STUDIO Official Website https://support.clip-studio.com/ko-kr/contact/bug-report/_products
- Japanese
This question was closed.
Did you find this helpful?
Open questions in same division
Open
Open
Open
Open
Unanswered questions
Open
Open
Open
Open
Badges
-
MVP ◆This user has contributed greatly to the management of the community, by posting many great responses to the questions asked. Once every three months, MVPs are determined based on the points earned during that period and will be recognized accordingly. -
New Valuable Player (NVP) ◆These are the next-best contributors to the community after MVPs. This is awarded to users who have not yet won an MVP award, based on the number of points they have earned. -
Official Expert ◆Chosen out of all MVP awardees, who are already proof of excellence, this is a testimony of outstanding correspondence in the community. After careful screening, they are appointed by CELSYS and assume their position.Note: Formally called “Evangelists” -
Official Moderator of CELSYS ◆Moderators are official CELSYS staff members who are fluent in Japanese as well as various other languages. Moderators are not experts on the software or illustration, so they are not able to directly answer your questions. However, moderators provide communication and language support to ensure that everyone can smoothly communicate with each other. -
CELSYS official accountThe Official Administrator Account