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Resolved

Activation code too long, what can I do?

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Hi guys, I got an activation code for ClipStudio Paint 3.0.
It requires a total of 12 or 13 characters. But my code itself has 15 characters.
How can I solve the problem?

Thanks in advance.

Published date : 9 days ago

Updated date : 8 days ago

German

Answer
  • 9 days ago
    If you can't do it like the FAQ here, I think it would be quicker to scroll down the page and ask the official support directly.

    >Ver. 3: How can I install the new version of CLIP STUDIO PAINT Ver. 3.0? - CLIP STUDIO Official Support https://support.clip-studio.com/de-de/faq/articles/20240004 

    (You can continue the topic by clicking "Post an answer" below, but the support desk staff won't look at this page.)

    • Japanese

  • 9 days ago
    With that "activation code", can you ignore the "-" hyphens to make it 13 digits?
    The input is the same whether there are hyphens or not.
    • Japanese

  • 9 days ago
    Hello guys,
    first of all, thanks for your answers.
    I have solved the problem, the code was accepted in the drawing program itself. It didn't work on the Clip Studio website itself
    or in "Clip Studio Start" under "Use activation code".
    OK, I would say that the issue is now resolved.
    • German

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