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Error code -1

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The internet works fine, but when I try to back up files to the cloud, error code -1 keeps popping up and asking me to check the communication status... What should I do?

Published date : 14 days ago

Updated date : 7 days ago

Korean

Answer
  • 14 days ago
    If you are using a VPN, try turning it off, restarting the connection from the beginning, and resetting or restarting the devices involved in the connection.

    Please also *check* the answers to your previous questions *again*.
    (Korean) > 에러코드=1000 - CLIP STUDIO ASK https://ask.clip-studio.com/ko-kr/detail?id=87008
    (Japanese) > Error Code=1000 - CLIP STUDIO ASK https://ask.clip-studio.com/ja-jp/detail?id=87008

    If this does not apply to you, try writing a follow-up answer from the "Post an Answer" button below, and you may find another answer.
    Or follow the link at the bottom of this page to send your question directly to official support.

    • Japanese

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